Terms & Conditions
Effective Date: 08/12/2025
Welcome to MyMountainGear.com (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, https://mymountaingear.com (the “Website”), and any purchases made through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. Website Use
1.1 Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Website.
1.2 Account Responsibility
If you create an account on the Website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
1.3 Prohibited Use
You agree not to:
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Use the Website for any unlawful or fraudulent purpose.
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Attempt to gain unauthorized access to the Website or its systems.
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Disrupt or interfere with the security or operation of the Website.
2. Product Information & Orders
2.1 Product Descriptions
We strive to provide accurate and up-to-date product information. However, we do not warrant that product descriptions, pricing, or availability are error-free.
2.2 Order Acceptance
All orders placed through the Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
2.3 Pricing
All prices are listed in U.S. dollars and may be subject to additional taxes and shipping fees at checkout. Prices are subject to change without notice.
3. Shipping & Delivery
3.1 Shipping Policy
We ship to locations within the U.S. and internationally where allowed. Shipping options and estimated delivery times are presented at checkout.
3.2 Risk of Loss
Once an order is shipped, the risk of loss and title for the items transfers to you. We are not responsible for delays or issues caused by third-party shipping carriers.
4. Returns & Refunds
4.1 Return Window
You may return eligible products within 30 days of receiving your order, provided items are unused, in original packaging, and in resellable condition.
4.2 Non-Returnable Items
Certain items, including clearance items, personalized products, and gift cards, may not be eligible for return.
4.3 How to Request a Return
To request a return, please visit our Contact Us page. Our customer support team will guide you through the return process.
4.4 Refund Processing
Refunds will be processed to the original payment method within 7–10 business days after the return is received and approved. Shipping charges are non-refundable unless the return is due to our error.
5. Intellectual Property
All content on the Website—including text, graphics, logos, images, and product descriptions—is owned or licensed by MyMountainGear.com and is protected by intellectual property laws. Use of this content without permission is prohibited.
6. Warranty Disclaimer
The Website and products are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not guarantee that the Website will operate without interruption or error.
7. Limitation of Liability
To the fullest extent permitted by law, MyMountainGear.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased through it.
8. Indemnification
You agree to indemnify and hold harmless MyMountainGear.com, its officers, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your misuse of the Website or violation of these Terms.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the U.S.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page and take effect immediately. Your continued use of the Website constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please visit our Contact Us page.
Last Updated: 08/12/2025